It is the policy of Balobi Processors (Pty) Ltd that all staff at all levels must have an exceptionally high regard for the safety, hygiene and quality of all products produced.

In order to ensure the best products to our consumer, only product from our Approved Suppliers List of vessels will be accepted. Each vessel is subject to Daily Trip Inspections.

Fresh fish that is landed is required to go immediately into ice or an ice slurry to ensure superior quality. We keep ourselves informed about all our suppliers’ vessel capacities and insist on fish being chilled to prevent the formation of histamine and other bacterial infestations. All suppliers must adhere to a strict cold-chain procedure and monitoring system on board and during processing.

Our fish Processing Facility with the EU code CE is fully HACCP approved.

HACCP is a system that identifies specific biological, chemical and physical hazards that affect the quality of the product and specifies measures of their control. The aim of Balobi Group is to achieve the highest percentage pass rate for our annual NRCS audit in the Eastern Cape of South Africa by rigorous application of the HACCP system.

Our key members of staff are certified HACCP team leaders with clearly defined responsibilities who meet regularly with the HACCP operational team for review of the effectiveness of the system.

Balobi Processors (Pty) Ltd adheres strictly to the seven principles of the HACCP system to ensure target and tolerance levels for quality and hygiene are identified, documented, monitored, tested, corrected, achieved and continually improved.

By working together with our industry monitoring agencies and suppliers, we focus on ensuring that our products contain no additives and that each specimen is traceable to its source.

Everything we sell is completely natural and fresh.

We have a well established recall procedure that is tested regularly if any incidence of non-compliance with regulations should ever arise. This is why traceability of each specimen distributed by us is key to our organization.

Waste removal

All waste at our facility is removed on an hourly basis during production. Waste removal facilities are placed at strategic points relative to production flow and nominated staff monitor and remove waste on an hourly basis.

In order to ensure safety and hygiene of our products to the consumer, our cleaning agents and disinfectants are certified by an accredited institute for which certificates are clearly displayed. We keep detailed records of our suppliers.

No pests are tolerated in any part of our facility. A pest control company registered by the Department of Agriculture controls pests and provides regular updates on industry developments.

Detailed procedures for cleaning and disinfection of processing facilities before, during and after processing are strictly adhered to.